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27 February 2025

The Power of Connection and Embracing Change - with Nationwide   


The last time our Lead Happiness Consultant, Dave Keeling, spent 90 mins online, he’d inadvertently gone down an Instagram rabbit hole.  

So, he was thrilled to channel that misspent enthusiasm into something more fruitful, and luckily for him, it came under the guise of Nationwide Building Society (the largest retail bank in the UK). 

The brief was simple: in a world that’s data-driven and with roles that bring lots of pressure and uncertainty, could Dave deliver a 90-minute virtual session that would show the assembled throng of forty accountants the power of connectivity (relationships, not wifi) how to embrace change, have an impact and provide practical outcomes whilst having fun and leaving the audience buzzing?

The answer, we’re glad to report, was yes. 

In a variety of ways, Dave explored:

  • How we process thoughts – the right neurology for thriving, not surviving 
  • Fast and slow thinking – cognitive awareness to create change 
  • CQ+PQ=IQ - the formula for curiosity and the art of collaboration 
  • Circle of control – How to maximise your impact  
  • The power of words – making what we value central to decision-making 
  • Quality of connections through active listening 
  • Sense checking - to ensure you are at your best 

The session whizzed by, and the engagement was kept high throughout with questions, reflections, stories and chats. 

Everyone left the session buzzing with practical takeaways and lots of laughs, which left Dave wondering what he may have missed on Insta (that’s apparently what the youth call it). 


If you fancy a session with Dave - or anyone else in the Laughology team - to help with communication within your organisation, get in touch with Doug - doug@laughology.co.uk - and he’ll share how we can help.


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