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As COVID-19 cases continue to reduce and restrictions are eased, households are venturing out of lockdown into a new normal. As they do, focus will inevitably turn to the mental health toll of this crisis.  Trauma suffered by those who have battled COVID-19, both as patients and clinicians. Bereavement of those who have lost loved ones. Anxiety of school children and...

It has been a challenging time for schools, as they begin to reopen. Our school friends we have spoken to have generally been left to design their own systems and procedures. It is safe to say, from our conversations, that there has been dismay in the lack of leadership and advice from central Government.  In the absence of clear leadership from...

Last week, the BBC reported that businesses are increasingly using comedy, humour and laughter as development skills in the workplace. The power of humour, laughter, fun and happiness is nothing new to us at Laughology.  We first realised the potential of humour and laughter as an effective tool for development in organisations over 10 years ago. Occasionally, in the past when companies...

As the corona virus continues to spread, increasing numbers of people are working remotely from home. Some are self-isolating. And, as we write this, it seems increasingly likely that, during the coming weeks, the government will put in more stringent measures to further curtail movement. As a result of these circumstances, many concerned businesses find themselves in uncharted waters. However, it’s...

International Women’s Day is held on March 8th every year. It’s a day when we celebrate the amazing social, cultural, economic and political achievements of women - while also campaigning for greater progress towards gender equality. Why do we need International Women’s Day in 2020 International Women’s Day (IWD) has been celebrated since the early 1900s. Although we’ve made great progress...

Blended learning, the pick ‘n’ mix selection of the learning and development world. A generous scoop of traditional learning methods, with a sprinkling of online opportunities, mentoring and coaching. Just like a trip to Woolworth’s in the 1990s, blended learning enables your professional development options to become that little bit sweeter. But why does it work? What impact can you expect...

In this two-part blog, we will look at customer journey maps; how to create them, how they help organisations boost customer experience and how they change perceptions about customers. Get into the mind of your customer Understanding your customers’ perspectives and thought processes helps you appreciate the way they interact with your company and why. Having a clear grasp of the...

Ever wondered about the benefits of blended learning for your team or organisation? Perhaps you’ve heard the term, but you’re unsure of what it means or looks like in practice? Well, in this blog post we look at how blended learning could improve your team’s performance, as well as their enjoyment of/participation in their continued professional development (CPD). What is blended...

Teaching soft skills. It’s what I do. It’s what I love. I once ran a talent programme within a large organisation and decided to take a chance on someone that had been dismissed by others. They rubbed people up the wrong way, had poor time management skills and couldn’t organise a kid’s tea party! A challenge to be had. The programme...